Massachusetts Association of
Resident Service Coordinators, Inc.
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Donna Coyle

Posted May 18th

The Northampton Housing Authority is seeking a full-time Resident Services Coordinator (RSC) for our state and federal family developments and our federal elderly development. The Northampton Housing Authority (NHA) is a quasi-public agency maintaining public housing at the McDonald House, Forsander, Cahill Apartments, Tobin Manor, Salvo House, and Hampshire and Florence Heights. The NHA also administers a Housing Choice Voucher program (Section Eight) and works with the Veterans Administration to administer VASH vouchers. Preference will be given to candidate with five (5) years relevant experience in a resident services role. Bilingual in English and dominant language of minority population in community (Spanish) is a plus.


The RSC works in cooperation with the management staff to improve the quality of life of our residents by providing health & wellness, social, educational, community building, resident empowerment, recreational programs and services, case management and referrals. This work involves responsibility for planning, developing, implementing, maintaining, evaluating and overseeing programs designed to increase the economic self-sufficiency of low- income families and thereby reduce their need for subsidized programs and services. The ideal candidate will demonstrate knowledge of: the characteristics, needs and interests of housing choice voucher and public housing residents; the principles, practices and techniques of program planning, implementation and evaluation; federal, state and local housing regulations as related to or applied to the Family Self-Sufficiency Program and MASS Leap; accepted case management techniques including appropriate assessment, goal setting, referral, monitoring and limited crisis management techniques; client centered interviewing techniques; community agencies, facilities and services which can be utilized to aid residents.


Submit cover letter and resume indicating all relevant qualifications by Friday, June 1, 2018, close of business to: Jack Redman, Senior Property Manager via email to SrPmgr@hamphousing.org or by mail to: Northampton Housing Authority, 49 Old South Street, Northampton, MA 01060. Candidate being considered for appointment must pass criminal background check and complete post-offer medical examination, including a drug screening, prior to appointment.


Posted April 13th:

Resident Service Coordinator at an elderly apartment complex located in Western MA. This position serves as a liaison on behalf of tenants to advocate and refer for services. Research, establish and run educational and outreach programs at the housing community. Must have excellent people skills, be knowledgeable of senior issues, be experienced with local supportive service agencies, and have knowledge of Microsoft Office products.

The position is full-time at 33-35 hours per week. Competitive salary and benefits. Equal Opportunity Employer.

Please respond via e-mail to: resumeattached123@gmail.com



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