Massachusetts Association of
Resident Service Coordinators, Inc.
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Events and Upcoming Marsch Regional Training Information:

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Regional Meetings


Page updated June 1, 2018

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Central MA

When: Thursday, June 21, 2018 9:30 -11:30

Where: 143 Mill Street   Sherwood Village   Natick

Who:  Rachel Brown will join us to speak about the services that Community Legal Aid can provide and  then transition to speak about one of their specific projects, which is participation in the statewide Medicare Advocacy Project

Carol Curdo will be joining us to speak on Aging and Vision Loss.  Carol works with the Massachusetts Association for the Blind and Visually Impaired.  Carol is also able to come to your site for presentations.

Please RSVP to Deb Kent at dkent@cornerstonecorporation.net

August 16 will be the next meeting time and place TBA


Future dates:
June 21
August 16
October 18
December 6

Metro Boston

July 20, 2018
Madison Park Development Corporation/Abigal Forrester-Program planning & Boston Public Health Commission, Yves Singletary/ Youth & Trauma

October 19, 2018
Keyla Jackson- Mass Housing Safety Taskforce/ Partnerships

December 21, 2018
Barrett Hoban Winn Residential Legal Aide. Barrett Hoban Winn Residential Legal Aide meeting will be at 808 Memorial Drive, Cambridge

North Shore Merrimack Valley Region:

When: Thursday June 21st 12-2pm (lunch provided)
Who: Aida Silva
What:  Dominoes and the relation to Education and Mental Health
Where:  Clarendon Hill Towers, Somerville
RSVP: Kristen - kspence@atlantictambone.com or Claudia Owumi - Cowumi@hallkeen.com
Future Dates:  September 20th, December 20th

Upper South Shore

When: Thursday, June 21, 2018 @10:00 to noon

Who: Jean-Marie Finn, Volunteer Coordinator, Old Colony Elder Services and Donna Forand, Healthy Living Program Coordinator, Old Colony Elder Services

What: "Powerful Tools for Healthy Living: Tools and techniques for living healthier, happier and more productive lives for Residents and Service Coordinators"

Where: The Pines, Community Room, 469 Pine Grove Drive, Brockton, MA 

RSVP: Janine Eaton jeaton@hallkeen.com


When: Thursday, September 20, 2018 @10:00 to noon

Who: Joanne Wilmot, Family Self-Sufficieny Coordinator, Housing Solutions for Southeastern MA. and Judy Parks, VP, EMPath Moblity Mentoring Programs and Services

What: Resident Services and How these Services can be used as a Proactive Approach to Economic Mobilty for Low Income Residents

Where: The Pines, Community Room, 469 Pine Grove Drive, Broctkon, MA

RSVP: Janine Eaton  jeaton@hallkeen.com


Lower South Shore


Western MA

Hampshire Hampden, Franklin Group:


Future Dates:  

When: Thursday, July 19th, 2018- 12:30-3:30pm 9 (Lunch will be provided)
Who: Michelle Wicks – Community Outreach Coordinator at DMV will talk about 
“Bad Drivers!”  – What to do with residents in transition to surrender their license and the new requirements when obtaining a new driver’s license. 
Where: Location to be Determined.
RSVP: Gymmetta - gbrantley@beaconcommunitiesllc.com
Thursday, October 18th Save the Date! 

Berkshire Group:



For meeting information, please contact Donna Coyle at 413-540-2741 or dcoyle@oconnells.com

hording flyer

2018 Assistive Technology (AT) Training Series
This is a Free training for nurses, discharge planners, transition coordinators, waiver case managers, housing staff, CoA staff, options counselors, Family Caregiver Program Coordinators and others who are interested in learning to utilize technology that would help all populations live and work independently.  This series is presented by Kevin Berner, OTD, OTR/L, ATP, Assistive Technology Clinical Supervisor at Easter Seals Massachusetts and Adjunct Professor at Boston University, Department of Occupational Therapy.

The Aging & Disability Resource Consortia 2018 AT Training series will cover the use of the “Transition Assistance to Community Living Environment (TACLE) assessment tool”. Attendees will learn about AT resources and programs from the Massachusetts Rehabilitation Commission, the Massachusetts Commission for the Deaf and Hard of Hearing, and the Massachusetts Commission for the Blind and the Department of Developmental Services.  The benefit to attend this program for clinicians would be to learn how to implement new tools to better determine AT needs for their patients and clients, and to identify resources within the community that will best fit in to their patient's and client's recovery/rehabilitation plan.
Dates,Time and Locations:

  • April 30 - 8:30 AM to 3:30 PM Whittier Street Health Center, 1290 Tremont St. Roxbury, MA
  • May 1- 9 AM to 4 PM Elder Services of Berkshire County, 877 South St., Suite 4 E, Pittsfield, MA
  • MAY 78:30 AM to 3:30 PM Springwell, 307 Waverly Oak Rd., Suite 205, Waltham, MA
  • May 10 -8:30 AM to 3:30 PM Bristol Elder Services, One Father DeValles Blvd., Unit 8, Fall River, MA
  • May 17–9 AM to 4 PM Stavros Center for Independent Living, 227 Berkshire Ave, Springfield, MA
  • May 18-8:30 AM to 3:30 PM MA Dept. of Transportation (DOT) Building 5, Macadam Rd., Hopkinton, MA                                
  • May 30 – 9 AM to 4 PM Harwich Community Center, 100 Oak St., Harwich, MA  
  • June 26- 9 AM to 4 PM North Shore Elder Services, 300 Rosewood Dr., Suite 200, Danvers, MA

Space is limited - Please RSVP to: information.resources@State.MA.US
Requests for any reasonable accommodation should be made at least 3 weeks in advance to: Kate.Smith@state.ma.us
         5.5 hrs of Continuing Education Credits for Nurses, Case Managers and Social Workers will be available
Sponsored by the Massachusetts Rehabilitation Commission and the Executive Office of Elder Affairs
Commonwealth Educational Seminars (CES) seeks to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. Please submit a written grievance to CES, 1020 Osterville West Barnstable Rd, Marstons Mills, MA 02648. Grievances will initially be directed to the training instructor. Grievances would receive, to the best of our ability, corrective action in order to prevent further problems. If you have questions or concerns, contact Commonwealth Educational Seminars at (800) 376-3345.
Accommodations for the Differently Abled: Commonwealth Educational Seminars’ training facilities are handicap accessible. Individuals needing special accommodations, please contact: Kate.Smith@state.ma.us




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You Still Have Time to Join TAP!
If your housing development is not yet a 2018 TAP member, you can still make joining worthwhile. For more information on TAP membership, call Kay Olm Thomas at 617.854.1078 or visit www.masshousing.com/TAP

Ma Housing Training Information

Mass Housing Logo

MassHousing’s Partner Learning and Training Initiatives (including TAP Management Training and Community Services Conference)

Working as a thought leader to provide high quality learning opportunities focusing on the intersection of affordable housing and social issues for affordable and public housing property management staff and service providers working with residents and applicants.   Trainings directly support MassHousing’s mission of confronting the housing challenges of the Commonwealth to improve the lives of its people.

TAP Management trainings are open to the general public; content is relevant for Resident Services Coordinators, Property Managers, Maintenance Professionals, Service Providers and Advocates.  MassHousing offers over 40 trainings between September and June at a variety of locations across Massachusetts. MassHousing is committed to offering content that meets each of HUD’s required subject areas for HUD RSC Certification at least once per year.   Training registration fees for TAP Members are waived.  To learn more about TAP Management Training, please go to www.masshousing.com/TAPtraining or email tapregistration@masshousing.com.

The annual Community Services Conference provides an additional learning opportunity for people working in the affordable housing industry.  The conference brings together housing professionals and service providers to learn about a particular topic identified as a challenge within affordable housing and the larger community.  Past conference topics include Human Trafficking, Hoarding, Substance Abuse, Mental Health, the Opioid Epidemic, Older Adults in Community, Youth, and others.  Conference registration fees for TAP members are waived. For information and resources from past conferences, please go to www.masshousing.com/conference.

MassHousing Resources

MassHousing maintains and updates the Massachusetts Resident Service Coordinator’s Handbook – a guide to providing resident services.  It is applicable to RSC’s working in both Elderly/Disabled Housing and family housing – property managers may also find it helpful.  The handbook is available to everyone with live links at www.masshousing.com/TAP.  

MassHousing also maintains a variety of fair housing related resources and sample formsincluding a comprehensive handbook on reasonable accommodations “A Handbook on the Legal Obligations and Rights of Public and Assisted Housing Providers Under Federal and State Fair Housing Law for Applicants and Tenants with Disabilities.” You may access these fair housing resources at www.masshousing.com/fairhousing

Finally, MassHousing maintains a statewide directory of hoarding information and resources at www.masshousing.com/hoarding.


MassHousing’s TAP Membership

MassHousing supports Management and Residents in Rental Housing through its Tenant Assistance Program (TAP). Through membership, TAP offers a unique way to stabilize and enrich housing communities, lower operating costs and reduce turnover of staff and residents alike.  Membership benefits include: Management Training registration fee waved for member site staff; Community Services Conference registration fee waved for member site staff; diverse on-site programs and workshops that help residents maintain enjoyable and healthy housing communities through TAP Resident Programs; and, Dispute Resolution Services to manage on-site conflict. To learn more about becoming a TAP Member, please go to www.masshousing.com/TAP.

Updated 6-1-18




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Masshousing's Management Training
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MARSCH Annual Management Flyer
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MassHouisng RSC manual
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