Events and Upcoming Marsch Regional Training Information:
order to stay on our mailing list it's time to pay 2015 dues
SAVE THE DATE! Nov 4th 2015
Wednesday, November 4th MARSCH Annual Meeting at College of the Holy Cross
How the substance abuse / Heroin addiction epidemic and it’s long term
impact affects our housing communities!
When: Thursday, August 20, 2015 at 9:00 am
Where: Village at Ascension Heights, 42 Vernon St. Worcester, MA
Topics: Athena Health Services
Healthcheck Binder - a system that organizes your
medical info on a flash drive
Save the date: Thursday, October 15th at Seabury Heights in Worcester
Please RSVP to LucyKrsc@yahoo.com
Friday October 16, 2015 from 12pm - 2pm
New Academy Estates
2908 Washington Street
Boston, Ma 02119
Hallkeen mgmt. @ South Shore Housing Dvlpmt
165 County Rd
Plympton, MA 02367
Tel: 781-936-8733 x306
Ships Cove Apartments
130 Canal St
Fall River, MA 02721
When: Tuesday, August 18, 2015 at 10:00 am-11:30am
Where: 333 North Street, POAH Communities Main Office, Pittsfield, MA
Topics: Speakers from the Pittsfield Health Dept. on Tick borne diseases
Save the Date: Tuesday October 13, 2015, 333 North St. Pittsfield, MA
RSVP - Theresa Smith email@example.com
Central Annex/ Union Court
Resident Service Manager
Direct: 413-2-8902 Fax: 413-443-4524
333 North St. Pittsfield, MA 01201
Rep: Patt Caron
General Shepard Apartments
25 Thomas Street, Westfield, MA 01085
Phone: (413) 568-1372 l Fax: (413) 5681294
TTY: (800) 439-2370
You Still Have Time
to Join TAP!
If your housing development is not yet a 2015 TAP
member, you can still make joining worthwhile. For more information on TAP membership, call Kay Olm Thomas
at 617.854.1078 or visit www.masshousing.com/TAP
Housing Training Information
MANAGEMENT TRAINING COURSES, 2015
MassHousing offers an excellent selection of half- and full-day
TAP Management Training Courses tailored to a variety of housing
and service professionals. (TAP, MassHousing's Tenant Assistance
Program, supports management and residents in rental housing)
Please share this information with others in your network.
If you would post these TAP trainings on your website or in
your newsletter, we'd greatly appreciate it. Course descriptions
and registration information can be found in the attached
files and also on our website at www.masshousing.com/TAPtraining.
Kay Olm Thomas
Community Services Analyst
One Beacon Street
Boston, MA 02108
TAP trainings are open to everyone with registration and payment
of a modest fee. Special rates are offered to staff of housing
authorities, and staff of TAP member sites have unlimited
access to trainings without paying registration fees.
If your site is a TAP member, we can explore with you the
possibility of scheduling a “closed” training
at your site for a minimum of 15 attendees. You can discuss
this with Carol St. Cyr at 617.854.1090. Also, your suggestions
on topics, course content and diversity of TAP trainers are
welcome, so please contact me at 617.854.1084 or firstname.lastname@example.org.
Community Services Specialist
It's time to register
for MassHousing's TAP Management Training Courses at www.masshousing.com/TAPtraining
MassHousing is the state’s affordable housing bank -
lending money at rates below the conventional market to support
affordable rental and home ownership opportunities for low-
and moderate- income residents of Massachusetts. MassHousing
partners with an extensive network of approved lenders to
deliver home mortgage programs to first-time homebuyers, while
relying on private non-profit and for-profit developers and
management companies to build and operate rental housing.
Dedicated to creating and preserving affordable housing, MassHousing
supports residents and business partners with its Community
Services Programs. For more information, visit www.masshousing.com.
This brochure is also available in alternate formats such
as large print or audiocassette. Such formats can be provided
if necessary upon sufficient notice by contacting MassHousing’s
Community Services Department at 617.854.1090 or TDD 617.854.1025,
Policy of Nondiscrimination -
MassHousing does not discriminate on the basis of race, color,
religion, sex, national origin, ancestry, sexual orientation,
age, familial status, children, marital status, veteran status
or membership in the armed services, the receiving of public
assistance, or physical or mental disability in the access
or admission to its programs or employment, or in its programs'
activities, functions or services. The following persons are
responsible for coordinating compliance with applicable nondiscrimination
Brown, Manager of Compliance
Patricia Morris, 504/ADA Coordinator
Deb Sullivan, Manager of Human Resources
and 504/ADA Employment Coordinator
Laurie Wallach, General Counsel
Top of page
Download the TENANT ASSISTANCE PROGRAM (TAP) form
Doc type: Word | PDF
Annual Management Flyer
MassHouisng RSC manual
General Training Information
To register for TAP courses, please complete the attached form
and submit by mail or fax or register online at www.masshousing.com/TAPtraining
Questions about registration?
Janeen Harris at 617.854.1069 or
jharris @ masshousing.com.
Directions and parking information are available at www.masshousing.com/TAPtraining.
• Registration and continental breakfast begin at 8:45am.
All courses begin at 9am.
• Lunch is provided at Full Day trainings.
No-Show Policy New
Please note that due to a rising number of no-shows, we will
be instituting a new policy. If you register for a course
and cannot attend and do not send a substitute, you will be
billed for the full course amount. This includes TAP members
• There are no refunds for cancellations unless MassHousing
• In case of inclement weather, call 617.854.1069 after
6:00am on training day for cancellation information.
For individual accessibility needs on training day, contact Carol St. Cyr (no later than
a week prior to training) at 617.854.1090, TDD: 617.854.1025,
or email cstcyr @ masshousing.com.
If you are deaf or hard of hearing, contact Deb White at TTY:
the updated Massachusetts Resident Service Coordinator's
Handbook available to everyone at www.masshousing.com/TAP where referenced resources can be immediately and directly
accessed on the Internet. This handbook is intended for Resident
Service Coordinators working in both elderly and family housing.
Property Managers and Assistant Property Managers will also
find it useful.