Massachusetts Association of Resident
Service Coordinators in Housing, Inc.
Cordially Invites You to Attend:
Our Annual
Training Meeting
Thursday, November 19, 2009
9:00 AM to 3:30 PM
Hogan Campus Center
Holy Cross College,
Worcester, MA
$45 for MARSCH members, $60 for non-members
$100 after November 11 (on a space available
basis)
No registrations will be taken at the door
on November 19
( 3.25 Social Work continuing education units
have been applied for
& you must attend the entire training portion of the day
to receive them)
Dealing With Reluctant Clients/Residents
Featured Speakers:
Marianne Delorey, Executive Director, Colony Retirement Homes
Marianne will present from the point of view of Property Management
on “Reluctance”
Debbie Lopes da Rosa, The Mediation & Training
Collaborative
Debbie will present “Conflict Intervention”
and
Anne
Moriarty, Director of Community Development, Cornu Management
Anne will lead us in the presentation wrap up
“How RSCs Can Integrate
and Utilize Information from this Training”
Program Agenda:
Registration and Continental Breakfast 9:00 to 9:45 AM
Presentation/Training 9:45 AM to 12:30 PM
Buffet Luncheon & Networking @ 12:30 to 1:30 PM
Presentation/Training Reconvenes 1:30 to 2:15 PM
MARSCH Annual Business Meeting 2:15 to 3:15 PM
Conference ends at 3:15 PM
Please print out the registration form and
mail this registration form for the MARSCH Annual Training
Meeting with your check PAYABLE TO MARSCH to: MARSCH, P.O.
Box 70591, Worcester, MA 01607. Please mark your name in the
memo section of the check. Or contact your Regional Rep for
more information.
Name_____________________________________________________________
Company______________________________________________
Address______________________________________________
Phone Number_______________________________ FAX ___________________
MARSCH member 2009 ________________ yes ________________ no
Address Change ______________ yes _______________ no
Accommodations: If you need special accommodations, please
indicate below.
Interpreter services____________________________ other ________________________
Social Work CEUs ___________ yes ____________ no
If you renew your membership for 2010 at the Annual Meeting,
your name will be entered into a drawing that will take place
at the meeting for a nice prize
NERSC
Conference New England Resident Service Coordinators
May 5-7 2010
Mystic Marriot in Groton, CT
"Hearts and Minds: Inspiration in a Changing World"
Central
MA
February 11th, 9:00 - 11:00 a.m. at Autumn Woods in Worcester. Rachel Brown, staff attorney from Legal Assistance Corp., will give us a mini-training on the Senior Citizens Law and Medicare Advocacy Projects. She will also speak about advance directives, fraud and exploitation, and Medicare appeals
RSVP to Lucy Kontos lucykrsc@yahoo.com
Metro Boston:
Time and Speaker to be Announced
Contact: Jessica Carroll
jcarroll@WINNCO.com
North Shore Merrimack Valley
NEXT MEETING IS SCHEDULED FOR:
TUESDAY MARCH 16, 2010 12:30PM
KINGS BEACH TOWER
130 EASTERN AVE, LYNN
PARKING IN REAR OF BUILDING
OUR JOBS ARE STRESSFUL, SO PLEASE COME AND ENJOY LUNCH, REFRESHMENTS & NETWORKING
FOLLOWED BY A PRESENTATION BY
OFFICER MITCHELL OF THE BEVERLY POLICE DEPARTMENT
“FRAUD, SCAMS AND IDENTITY THEFT” AND MOST IMPORTANT – SOLUTIONS….
UPCOMING QUARTERLY MEETINGS FOR 2010 ARE AS FOLLOWS:
JUNE 8, SEPTEMBER 7, AND DECEMBER 7*
*MEETING TOPICS AND LOCATIONS TO BE ANNOUNCED. FEEL FREE TO VOLUNTEER YOUR SITE & WE WILL PROVIDE REFRESHMENTS. IT WOULD BE A NICE WAY TO SEE DIFFERENT SITES!
PLEASE RSVP IF YOU ARE ABLE OR UNABLE TO ATTEND BY MARCH 10
PAUL MELANSON 1-617-212-8759
JANET DEMBKOSKI 1-339-203-2094
South Shore
“ The importance of Health Care and Power of Attorney documentation”, presented by Attorney Steve Mathews, MetroWest Legal Services.
The meeting is on Thursday, March 11th at BAMSI,
10 Christy Drive, Brockton.
The meeting is from 10:00-12:00 noon.
RSVP Janine Eaton jeaton@southshorehousing.org
or
Pam Chubet pchubet@norwoodha.org
Western MA
Topic “ The importance of Health Care and Power of Attorney documentation”
Wednesday, March 17, 2010
12:30-3:30pm Lunch Provided
Location McKinley House 38 Asinof Ave, Chicopee, MA 01013
RSVP Patti Hanson Pajohn1217@aol.com
Ma
Housing Training Information
TAP
MANAGEMENT TRAINING COURSES
2009
Dear Colleagues,
MassHousing offers an excellent selection of half- and full-day
TAP Management Training Courses tailored to a variety of housing
and service professionals. (TAP, MassHousing's Tenant Assistance
Program, supports management and residents in rental housing)
Please share this information with others in your network.
If you would post these TAP trainings on your website or in
your newsletter, we'd greatly appreciate it. Course descriptions
and registration information can be found in the attached
files and also on our website at www.masshousing.com/TAPtraining.
Kay Olm Thomas
Community Services Analyst
MassHousing
One Beacon Street
Boston, MA 02108
TEL: 617-854-1078
FAX: 617-722-0612
TAP trainings are open to everyone with registration and payment
of a modest fee. Special rates are offered to staff of housing
authorities, and staff of TAP member sites have unlimited
access to trainings without paying registration fees.
If your site is a TAP member, we can explore with you the
possibility of scheduling a “closed” training
at your site for a minimum of 15 attendees. You can discuss
this with Carol St. Cyr at 617.854.1090. Also, your suggestions
on topics, course content and diversity of TAP trainers are
welcome, so please contact me at 617.854.1084 or lmcmahan@masshousing.com.
Sincerely,
Linda McMahan
Community Services Specialist
To stay informed
of upcoming TAP news and events, go to
www.masshousing.com/TAPtraining
and click on the ‘TAP Email List’ link.
MassHousing makes
the updated Massachusetts Resident Service Coordinator's
Handbook available to everyone at www.masshousing.com/TAP
where referenced resources can be immediately and directly
accessed on the Internet. This handbook is intended for Resident
Service Coordinators working in both elderly and family housing.
Property Managers and Assistant Property Managers will also
find it useful. The Massachusetts Resident Service
Coordinator's Handbook has also been published
and hard copies may be purchased. The order form is available
at www.masshousing.com/TAP
or through Janeen Harris at 617-854-1069. Cost is $25
GENERAL TRAINING INFORMATION
To register
for TAP courses, please complete the attached form
and submit by mail or fax or register online at www.masshousing.com/TAPtraining
Questions about registration? Contact
Janeen Harris at 617.854.1069 or jharris@masshousing.com.
Directions and parking information are available at www.masshousing.com/TAPtraining.
Training Day
• Registration and continental breakfast begin at 8:45am.
All courses begin at 9am.
• Lunch is provided at Full Day trainings.
No-Show Policy New
Please note that due to a rising number of no-shows, we will
be instituting a new policy. If you register for a course
and cannot attend and do not send a substitute, you will be
billed for the full course amount. This includes TAP members
as well.
Cancellation Policy
• There are no refunds for cancellations unless MassHousing
cancels.
• In case of inclement weather, call 617.854.1069 after
6:00am on training day for cancellation information.
For individual accessibility
needs on training day, contact Carol St. Cyr (no later than
a week prior to training) at 617.854.1090, TDD: 617.854.1025,
or email cstcyr@masshousing.com.
If you are deaf or hard of hearing, contact Deb White at TTY:
617.854.1025.
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You Still Have Time
to Join TAP!
If your housing development is not yet a 2009 TAP
member,
you can still make joining worthwhile.
For more information on TAP membership, call Kay Olm Thomas
at
617.854.1078 or visit www.masshousing.com/TAP
MASSHOUSING
MassHousing is the state’s affordable housing bank -
lending money at rates below the conventional market to support
affordable rental and home ownership opportunities for low-
and moderate- income residents of Massachusetts. MassHousing
partners with an extensive network of approved lenders to
deliver home mortgage programs to first-time homebuyers, while
relying on private non-profit and for-profit developers and
management companies to build and operate rental housing.
Dedicated to creating and preserving affordable housing, MassHousing
supports residents and business partners with its Community
Services Programs. For more information, visit www.masshousing.com.
ALTERNATE FORMATS
This brochure is also available in alternate formats such
as large print or audiocassette. Such formats can be provided
if necessary upon sufficient notice by contacting MassHousing’s
Community Services Department at 617.854.1090 or TDD 617.854.1025,
or cstcyr@masshousing.com.
Policy of Nondiscrimination -
MassHousing does not discriminate on the basis of race, color,
religion, sex, national origin, ancestry, sexual orientation,
age, familial status, children, marital status, veteran status
or membership in the armed services, the receiving of public
assistance, or physical or mental disability in the access
or admission to its programs or employment, or in its programs'
activities, functions or services. The following persons are
responsible for coordinating compliance with applicable nondiscrimination
requirements:
Bernard
Brown, Manager of Compliance
and Diversity
Patricia Morris, 504/ADA Coordinator
Deb Sullivan, Manager of Human Resources
and 504/ADA Employment Coordinator
Laurie Wallach, General Counsel
| DOWNLOADS:
Download the TENANT ASSISTANCE PROGRAM (TAP) form
Doc type: Word
| PDF
Masshousing's
Management Training
PDF Download
MARSCH
Annual Management Flyer
PDF Download
|
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